About us
Built for small and medium businesses that want to work smarter
We're a Melbourne-based Zoho boutique. Our sweet spot is helping SMBs and growing SMEs become more efficient without enterprise complexity or cost.
Our vision
Every Australian small and medium business should have access to the same quality of systems and processes that large enterprises take for granted, without the price tag or the bureaucracy. Zoho makes that possible. We make it real.
Our mission
Listen to what a business actually needs, design solutions that fit how people work, and implement them with discipline. No shelfware. No overselling. Just systems that save time, reduce errors, and help SMBs compete with confidence.
Already on Zoho, or thinking about it?
We help both. Whether you need a clean start or a fix for what you already have, we get you moving.
Already using Zoho
Fix, extend, and get more from what you have
- ✓Audit your current setup and find what is unused or broken
- ✓Clean up pipelines, automations, and permissions
- ✓Add integrations, Deluge, or Creator apps
- ✓Migrate data, train your team, and improve adoption
Considering Zoho
Start right, without buying shelfware
- →Map your processes before recommending products
- →Choose the right Zoho apps for your size and budget
- →Plan migration from spreadsheets, Xero, HubSpot, Salesforce, and more
- →Implement, train, and hand over a system your team will use
Who we work best with
We're not trying to be everything to everyone. We do our best work with small businesses and small-to-medium enterprises, typically 5 to 150 people, who are outgrowing spreadsheets and disconnected tools but aren't ready for (or don't need) a six-figure enterprise rollout.
That's where we add the most value: a trade business digitising job sheets, a consultancy connecting CRM to project billing, a manufacturer tracking production and inventory, or a growing team that needs HR, payroll, and accounting in one stack. You get enterprise-grade capability at a scale and cost that makes sense for your business.
- ✓Owner-operators ready to stop doing everything manually
- ✓Growing teams where spreadsheets are breaking down
- ✓Businesses replacing 3-5 separate SaaS subscriptions
- ✓Companies that tried Zoho before but got generic setup
- ✓Teams already on Zoho who need cleanup, automation, or integrations
- ✓Businesses evaluating Zoho and wanting an honest first plan
Where we've done the work
Our team brings experience from automotive, enterprise, manufacturing, transport, education, government, and more. We apply that context to your Zoho implementation, not a generic template.
Automotive
Dealer CRM, service scheduling, parts inventory, and customer follow-up workflows.
Enterprise
Multi-department Zoho One rollouts, SSO, cross-app integrations, and executive reporting.
Manufacturing
Production orders, BOM tracking, quality records, and inventory-accounting sync.
Transport & logistics
Dispatch mobile apps, proof of delivery, driver compliance, and automated invoicing.
Education
Student lifecycle, enrolment pipelines, compliance reporting, and fee management.
Government & public sector
Contractor deliverable tracking, document management, and compliance workflows.
Professional services
Utilisation tracking, project profitability, and CRM-to-billing automation.
Healthcare & allied health
Patient relationships, scheduling, staff credentials, and operational compliance.
Process driven delivery
We don't guess. We map, build, test, and document.
Every implementation follows a defined process. Discovery produces a written scope. Integrations are built with error handling and logging. Your team gets documentation, not a black box. This is how we earn trust with technical teams and business owners alike.
- ▸Discover: Stakeholder interviews, process mapping
- ▸Design: Architecture, data model, integration plan
- ▸Build: Config, Deluge, APIs, automations
- ▸Test: UAT, edge cases, rollback plan
- ▸Deploy: Go-live, training, documentation
// Deluge: deal_won_automation
deal = zoho.crm.getRecordById("Deals", dealId);
if(deal.get("Stage") == "Won") {
project = Map();
project.put("name", deal.get("Deal_Name"));
project.put("budget", deal.get("Amount"));
zoho.projects.createRecord("projects", project);
info "Project created: " + deal.get("Deal_Name");
}|zoho_flow / deal_to_project_pipeline
The gap we're closing
Most Zoho implementations fail for predictable reasons: the partner didn't understand the business, the configuration was generic, or the scope was sold before anyone asked the right questions. The result is a system nobody uses, sitting next to the spreadsheets it was supposed to replace.
We start every engagement by talking to the people who'll actually use the system: sales reps, finance staff, support agents, field teams. We map what they do today, what's painful, and what "better" looks like in their words. Then we configure Zoho to match that reality.
What we offer, and what we don't
Clear scope so you know exactly what you're getting into.
✓What we do
- ✓
Consulting
Discovery, architecture planning, product selection, and process design
- ✓
Implementation
Configuration, data migration, automation, and integration across Zoho products
- ✓
Custom development
Deluge scripting, API integrations, Zoho Creator apps, and Zoho Catalyst functions
- ✓
Training & support
Team training, documentation, and ongoing hourly support after go-live
- ✓
Existing Zoho cleanup
Fix broken setups, improve adoption, and extend what you already pay for
- ✓
New Zoho rollouts
From first evaluation through go-live for businesses new to the platform
✕What we don't do
- ✕
License reselling with markup
Buy Zoho direct. It's usually cheaper, and we stay focused on implementation.
- ✕
Promise ROI before discovery
We won't invent numbers before we understand your business.
- ✕
Push Zoho One by default
If you need two apps, we'll say so. No shelfware.
- ✕
Disappear after go-live
Training, documentation, and ongoing support are part of how we work.
- ✕
On-site visits
We're Melbourne-based and deliver remotely Australia-wide via video and clear milestones.
- ✕
Hide limitations in marketing fluff
If Zoho isn't the right fit, we'll tell you.
Melbourne-based, Australia-wide remote
We are based in Melbourne and work with businesses in every Australian state and territory. Delivery is entirely remote via structured video sessions, shared documentation, and clear project milestones. We do not offer on-site visits.
We understand Australian business requirements: GST and BAS in Books, STP in Payroll, Fair Work leave in People, state-specific public holidays, and the operational realities of regional businesses with limited connectivity.
Our principles
Listen first
No recommendations before we understand your business.
Honest scope
We tell you what Zoho can and can't do for your situation.
Transparent pricing
Hourly rates by project size. $129/hr under 20 hours, $99/hr for 20–50 hours.
Build for adoption
A system nobody uses is worse than no system at all.
Want to see if we're a fit?
Book a free discovery meeting. We'll be straight with you about what we can help with.